Privacy Policy
Last Updated: February 2026
1. Introduction
Welcome to Sound Healing ("we," "our," or "us"). We are committed to protecting your personal privacy and ensuring a secure experience. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (soundhealing369.com) and use our sound healing, coaching, and biofeedback services.
2. Information We Collect
We may collect the following types of information when you interact with our services:
- Personal Identification Information: Name, email address, phone number, and billing details when you purchase a session or subscription.
- Health and Wellness Data: Voice recordings for analysis, biofeedback scan results, and general wellness goals discussed during coaching sessions.
- Technical Data: Standard analytics such as IP address, browser type, and interaction metrics on our website.
3. Strict Protection of Health Information
Your trust and privacy are our highest priority. The wellness and health-related information we collect—specifically your voice scans, biofeedback data, and personal health challenges discussed during coaching—is used exclusively to curate your personalized sound frequency playlists.
We maintain strict confidentiality regarding this data. Your health information and voice scans are NEVER shared with, sold to, rented to, or otherwise distributed to any third parties under any circumstances.
4. How We Use Your General Information
Aside from the strictly protected health data, we use your standard personal information to:
- Process payments and deliver purchased services.
- Send your customized daily playlists and app access instructions.
- Communicate regarding scheduling, account updates, or customer support.
- Improve our website functionality and user experience.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
6. Third-Party Payment Processors
We use secure, third-party payment processors (such as Stripe) to handle financial transactions. We do not store your full credit card numbers on our servers. Your payment data is governed by the privacy policies of those specific processors.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of any inaccurate or incomplete data.
- Request the deletion of your data and voice scan history.
- Opt-out of any marketing communications at any time.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Robert Drury
Email: [email protected]